Mass Tort Agency

Privacy Policy

1. Introduction

Mass Tort Agency, LLC provides legal marketing solutions connecting law firms with communities needing legal services. We take privacy seriously and provide this policy to explain our information collection, use, and sharing practices.

For questions about this policy, contact us at support@masstortagency.net.

2. Scope

This policy applies to all websites and services operated by Mass Tort Agency. "Personal Information" encompasses data identifying or reasonably linkable to you or your household, excluding publicly available government records.

Three user categories exist:

  • Users seeking legal services
  • Firms (attorneys and law firms)
  • Employment Applicants

3. What Information We Collect

User-Provided Information

Users provide: name, email, address, phone numbers, age, birth date, gender, employment history, disability status, health information, accident/incident details, and voice recordings.

Firms provide: contact information, bar numbers, law school details, certifications, and financial information.

Employment Applicants provide: contact information, employment/education history, licenses, and certifications.

Automatically Collected (Usage Information)

  • IP addresses and device identifiers
  • Device functionality and operating system details
  • Browsing behavior and referral URLs
  • Location data (zip code, state, country)
  • Engagement metrics with emails
  • Aggregate usage statistics

Third-Party Information

We obtain traffic data and research about attorneys from state bars, social media, and law firms.

Inferred Information

We derive insights about interests based on contact information or language spoken.

4. Use of Cookies and Tracking Technologies

We employ the following tracking methods:

  • HTTP and HTML5 cookies
  • Pixels and web beacons
  • Embedded scripts
  • ETags and browser fingerprinting
  • Recognition technologies

These are used to:

  • Enable site access and fraud prevention
  • Facilitate navigation and personalization
  • Assess performance and improve content
  • Deliver interest-based advertising
  • Track online activities across time and platforms

5. Why We Collect Information

We collect information for the following purposes:

  • Service Provision: Process legal service requests, facilitate site functionality, and customize user experiences
  • Communication: Address requests and inquiries, send surveys, and implement communication preferences
  • Site Improvement: Maintain and analyze services, detect and investigate suspicious activity
  • Legal Compliance: Maintain administrative records and respond to government requests
  • Employment: Evaluate job applications and administer benefits

6. Use of AI Chatbots

Users of our sites may be interacting with an AI chatbot rather than a human. Users preferring human contact should use our provided contact methods.

7. When We Disclose Information

Information disclosure occurs to:

  • Comply with legal requirements
  • Pursue or defend legal proceedings
  • Respond to licensing board inquiries
  • Support company purchase/merger situations
  • Provide service providers under confidentiality agreements
  • Affiliates and third parties for marketing purposes

Aggregated and anonymized data may be shared indefinitely without personal identification.

8. Ads and Information About You

Third-party advertising networks track online activities across platforms using tracking technologies. This enables interest-based advertising delivery and helps measure marketing effectiveness.

Users may continue receiving contextual (non-targeted) advertising after opting out.

9. Children's Privacy

Our sites are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from minors. Parents or guardians of children who may have provided information should contact us for deletion requests.

10. Visitors Outside the United States

Our sites target U.S. users only. Non-U.S. visitors connecting to U.S. servers consent to data processing in the United States, subject to U.S. laws and potential government access.

11. Third-Party Links

We do not control third-party websites or their privacy practices. Links do not imply endorsement or affiliation.

12. Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no internet transmission guarantees 100% security; users provide information at their own risk.

13. Retention of Personal Information

Personal information retention depends on:

  • Relationship duration
  • Legal obligations
  • Litigation considerations

Anonymized data may be retained indefinitely for research purposes. Information may remain in databases after deletion requests for account servicing, historical integrity, and legal compliance.

14. Your Privacy Choices

  • Update Information: You can modify contact information; changes are processed as reasonably practicable.
  • Communications Preferences:You may opt out of emails/texts via unsubscribe links, "STOP" text replies, or direct contact.
  • Third-Party Sharing: You may opt out of name/mailing address sharing with non-affiliated third parties.
  • Cookie Control: Browser settings allow cookie management. Disabling cookies may limit site functionality.
  • Do Not Track: We do not currently respond to DNT browser signals.

15. Your California Privacy Rights

California residents under CCPA/CPRA possess specific rights including the right to know, access, correct, and delete personal information. California residents may also opt out of personal information sales and sharing.

We will not discriminate against you for exercising any of your rights under the CCPA. For details, see our CA Notice.

16. Your Privacy Rights Under Other US State Laws

Residents of Colorado, Connecticut, Delaware, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia may have additional rights including the right to confirm processing, access, correct, delete, and obtain portable copies of personal data.

17. Changes to This Privacy Policy

We may modify this policy at any time. All changes will be posted with updated effective dates. Continued site use implies acceptance of revised policies.

18. Contact Us

Mass Tort Agency
Email: support@masstortagency.net