Question 1

What is a mass tort lead?

Accepted Answer

A mass tort lead is an individual who has been exposed to a harmful product, substance, or situation and may qualify to file a legal claim as part of a mass tort litigation. These leads are potential claimants who have been identified and initially screened for relevant injury criteria, exposure history, and timeline requirements specific to each tort type.

Question 2

How are your leads qualified?

Accepted Answer

Every lead goes through a multi-step qualification process. Our bilingual intake specialists conduct detailed phone interviews to verify exposure, confirm injury or diagnosis, validate medical treatment history, and ensure the claimant meets all case criteria defined by your firm. Only leads that pass every checkpoint are delivered to your team.

Question 3

Are leads exclusive to my firm?

Accepted Answer

Yes. Every lead we generate is exclusive to the firm that purchases it. We never resell, recycle, or share claimant information with competing practices. Exclusivity is central to our business model because it directly impacts your conversion rates and return on investment.

Question 4

What tort types do you currently offer?

Accepted Answer

We currently run active campaigns across 16 major tort categories including Camp Lejeune, AFFF, Roundup, Ozempic, NEC, Depo Provera, PFAS, Suboxone, Bard PowerPort, Hair Relaxer, Oxbryta, Hernia Mesh, Zantac, Dacthal, Rideshare, and Risperdal. We continuously evaluate emerging torts and can launch new campaigns within days of identifying viable litigation opportunities.

Question 5

How are leads delivered?

Accepted Answer

Qualified leads are delivered via live transfer directly to your intake team in real-time. We also provide a secure client portal where you can access lead details, retainer status, and performance analytics. For firms that prefer other delivery methods, we support CRM integration, API connections, and secure email delivery.

Question 6

What is your pricing model?

Accepted Answer

We offer flexible pricing structures tailored to your firm's budget and goals. Options include cost-per-lead, cost-per-qualified-claimant, and hybrid models that combine upfront costs with performance-based fees. Your dedicated account executive will work with you to design a pricing arrangement that aligns with your case criteria and volume targets.

Question 7

Do you offer live transfers?

Accepted Answer

Yes, live transfer is our primary delivery method. When a claimant is qualified by our intake team, they are transferred directly to your office while still on the phone. This ensures the highest possible conversion rates because you are speaking with a motivated, pre-screened claimant at the moment of peak engagement.

Question 8

What conversion rates should I expect?

Accepted Answer

Conversion rates vary by tort type, case criteria, and firm intake processes, but our clients typically see qualification-to-retainer rates between 15% and 40%. Firms with responsive intake teams and streamlined retainer processes tend to see results at the higher end of that range. We provide ongoing analytics and recommendations to help optimize your conversion.

Question 9

Can I set custom qualification criteria?

Accepted Answer

Absolutely. We build every campaign around your specific case criteria. You define the diagnosis requirements, exposure timelines, geographic restrictions, age parameters, and any other qualification standards. Our intake scripts are customized to your specifications and updated as your criteria evolve throughout the litigation.

Question 10

How quickly can I start receiving leads?

Accepted Answer

Most campaigns are live within 48 to 72 hours of finalizing your case criteria and intake protocols. For established tort types where we already have active media campaigns running, you can begin receiving leads even sooner. Your account executive will provide a detailed launch timeline during the onboarding process.

Mass Tort Lead Generation FAQs

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